For anyone who would like to register streamyx especially streamyx combo,
pls take attention on this issues. P/S: not all dealer will practice this ways.
This was what my cousin experienced with the registration of streamyx combo which dealing through streamyx dealer. Firstly, the dealer gave her the id and password which is invalid without any official receipt( that consist of user id and password ) after the registration. After trying for many times in setup the connection but still fail with the given id and pw, my cousin and elderly brother also have no idea on it. Thus, they turn this problems to me and i still unable to do the connection succesfully by guide them through phone conversation. At the end, the dealer send their installer come to setup for my cousin and charging for RM60.
What i want to point out here is they provided the wrong id and password and create another new opportunity for services charge. This is because their installer using another (correct) id and password for the connection setup that different from the id and password which told to my cousin. No wonder ourselves cant even establish connection successfully. This really unethical practice.
hereby,
pls take attention on this issues. P/S: not all dealer will practice this ways.
This was what my cousin experienced with the registration of streamyx combo which dealing through streamyx dealer. Firstly, the dealer gave her the id and password which is invalid without any official receipt( that consist of user id and password ) after the registration. After trying for many times in setup the connection but still fail with the given id and pw, my cousin and elderly brother also have no idea on it. Thus, they turn this problems to me and i still unable to do the connection succesfully by guide them through phone conversation. At the end, the dealer send their installer come to setup for my cousin and charging for RM60.
What i want to point out here is they provided the wrong id and password and create another new opportunity for services charge. This is because their installer using another (correct) id and password for the connection setup that different from the id and password which told to my cousin. No wonder ourselves cant even establish connection successfully. This really unethical practice.
hereby,
there are some suggestion for those interested to register streamyx combo
1) go to TM branches rather than dealer
2) ask for receipt with complete and correct id and pw for the registration
3) follow the instructions in the receipt for initial line activation and setup
4) install the streamyx softwares ( call 100 for assistant if problem occurs )
1) go to TM branches rather than dealer
2) ask for receipt with complete and correct id and pw for the registration
3) follow the instructions in the receipt for initial line activation and setup
4) install the streamyx softwares ( call 100 for assistant if problem occurs )
finally internet connection establishment is done.
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